New Delhi: A heated confrontation between YouTuber Vikas Dayal and the staff at an Agra toll plaza has gone viral. The video of the incident was posted on Twitter by the handle Ghar Ka Kalesh. The altercation erupted when toll officials claimed that Dayals FASTag was blacklisted and demanded double the toll fee in cash, despite his FASTag functioning correctly.Tensions rise as toll staff insist on cash paymentIn the video, Dayal can be seen questioning the toll plaza staff about why his valid FASTag was suddenly declared invalid. The situation escalated when the toll officials demanded that Dayal stop recording the incident. “Why Where is it written that I cant shoot a video” Dayal challenged, asserting his right to document the interaction.Watch the video here:Kalesh b/w a You tuber Vikas Dayal and Agra toll plaza Staff over His working FASTAG was claimed to be blacklisted & asked to pay double in Cash.pic.twitter.com/LewA55jFcr— Ghar Ke Kalesh (@gharkekalesh) August 19, 2024As the argument intensified, the toll plaza staff became increasingly aggressive, continuing to demand cash payment without providing a satisfactory explanation for why the FASTag was flagged as blacklisted. Despite the pressure, Dayal remained firm, insisting on transparency and accountability from the toll authorities.Nationwide outrage as video exposes toll plaza misconductThe video quickly went viral on social media, sparking widespread outrage across the country. Social media users condemned the toll plaza staff for their unprofessional behavior and attempted to extort money from a customer whose FASTag was functioning correctly. The incident has reignited concerns about the management and implementation of the FASTag system, which is designed to facilitate smooth and cashless transactions at toll booths nationwide.Calls for an investigation into the incident have grown, with many demanding strict action against the toll plaza staff involved. The debate over the misuse of FASTag technology continues, highlighting the urgent need for greater oversight and accountability in the toll collection process.