Ricky Kej, a Grammy winner, recently opened up about his terrifying experience of sleeping at an inexpensive hotel near the Mumbai airport. The musician said on social media that there were insects in the room and unclean bathrooms at the hotel. Despite the fact that he had a prior negative experience with the hotel, Mr. Kej stated that he considered giving them a second chance.A happy wandering cockroach in my room @stayatginger hotel at Mumbai Airport. I was told it would be a single occupancy room. Hahhaha. pic.twitter.com/uVqJapAZxR— Ricky Kej (@rickykej) March 15, 2024Encounter with CockroachesOne of the most alarming experiences Kej shared was his encounter with cockroaches in his room. Despite expecting a clean and sanitized environment, he was shocked to find these pests roaming freely, indicating a lapse in the hotels pest control measures. Kejs distress was palpable as he expressed his disappointment at the lack of hygiene standards that should be fundamental in any reputable hotel.Filthy ToiletsIn addition to the cockroach infestation, Kej also highlighted the unsanitary conditions of the hotels toilets. He described them as filthy and poorly maintained, raising concerns about the overall cleanliness practices followed by the establishment. Such conditions not only posed health risks but also reflected poorly on the hotels commitment to guest comfort and well-being.Currently staying at @stayatginger Ginger Hotel at the Airport in Mumbai. Thought it would be a good idea to stay at a no frills business hotel by the @TataCompanies, being a huge fan of Tata. Bad experience once in the past, tried giving them a second chance. Unfortunately -…— Ricky Kej (@rickykej) March 15, 2024Social Media OutcryKej took to social media platforms to voice his concerns, sharing photos and videos of the deplorable conditions he encountered during his stay. His posts quickly garnered attention from the public and fellow industry professionals, sparking a conversation about the importance of maintaining high cleanliness standards in hospitality settings.This saga just does not end! Just checked out of the @stayatginger hotel at Mumbai Airport. After all the drama, tweets, some pseudo apologies from staff, I receive this Laundry bill which is completely fictitious! Yesterday I did call for laundry at 2pm - NO ONE ARRIVED AT MY… pic.twitter.com/18voBvFgD8— Ricky Kej (@rickykej) March 16, 2024Fans and netizens react to the incident at hand. X/rickykejHotels ResponseFollowing Kejs public outcry, the hotel issued a statement acknowledging the lapses in cleanliness and hygiene. They expressed regret over the inconvenience caused to Kej and assured that immediate measures would be taken to rectify the issues and prevent such incidents in the future. Kej appreciated the prompt response but emphasized the need for consistent adherence to hygiene standards across all areas of the hotel.Dear Ricky, please accept our sincere apologies for the inconvenience caused during your stay. We are investigating the matter with urgency. Your feedback is invaluable, and a member of our team will reach out soon. Regards— Ginger Hotels (@stayatginger) March 15, 2024Dear Guests, we extend our heartfelt apologies for any inconveniences experienced during your stays. Your feedback is invaluable and is being thoroughly investigated. Rest assured, were committed to addressing all concerns promptly. Regards— Ginger Hotels (@stayatginger) March 16, 2024Industry Standards and Guest ExpectationsKejs experience serves as a reminder of the critical role cleanliness and hygiene play in the hospitality industry. Hotels and accommodations are expected to maintain stringent standards to ensure guest comfort and safety. Instances like these not only tarnish the reputation of individual establishments but also raise questions about broader industry practices and regulatory oversight.Grammy winner Ricky Kejs shocking encounter with cockroaches and filthy toilets at a Mumbai hotel sheds light on the importance of maintaining high cleanliness and hygiene standards in the hospitality sector. His candid sharing of experiences underscores the need for continuous improvement and vigilance to ensure that guests receive the quality and comfort they expect and deserve during their stays.
