Should cap alcohol limit: DGCA responds to man peeing on Air India cabin-crew member

DGCA stated that each airline is free to formulate a policy in accordance with Clause 4.3 of the CAR to prevent passengers from becoming inebriated and increasing the likelihood that they will cause conflicts.

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Edited By: Mridul Kapoor
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What is the maximum quantity of alcohol that can be provided to passengers while they are in flight to ensure their sobriety and avoid situations similar to the two Air India flights in November and December 2022, where passengers who were intoxicated were accused of peeing on other passengers?

Response to petition

In response to a 72-year-old woman's petition requesting the immediate creation of a SOP to deal with drunk passengers after she was urinated on by a fellow passenger on a New York-Delhi flight, the DGCA stated in an affidavit before the SC that Civil Aviation Regulations (CAR) are in place to deal with 'handling of unruly passengers.'

Regarding the maximum amount of alcoholic beverages that can be served on board, the DGCA stated that each airline is free to formulate a policy in accordance with Clause 4.3 of the CAR to prevent passengers from becoming inebriated and increasing the likelihood that they will cause conflicts. The woman had requested that the SC order the DGCA to create a "zero tolerance" standard operating procedure and guidelines that firmly address disruptive or disorderly behavior on board and to ensure that all airlines follow these guidelines in letter and spirit.

Act of negligence

The woman alleged that the Air India crew neglected to report the incident to the police, instead forcing her to enter into a settlement with the accused co-passenger after they had served him an excess of hard drinks. She claimed that this caused severe damage to her dignity. According to her, "drunkenness" on an aircraft refers to disorderly or disruptive behavior.