Whatsapp chat cannot be used under Evidence Act, says Delhi HC; Here's why

The Delhi High Court ruled that WhatsApp conversations require proper certification under the Evidence Act, 1872 to be admissible as evidence, as observed by Justice Subramonium Prasad in Dell International's plea against an order upholding the rejection of its delayed written statement.

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New Delhi:  In a recent hearing in the Delhi high court stated that WhatsApp conversations cannot be admitted as evidence unless accompanied by the proper certification as required under the Evidence Act, of 1872. This observation was made by Justice Subramonium Prasad while addressing a petition filed by Dell International Services India Private Limited.

Why was the case filed?

In the case, Dell was contesting an order from the Delhi State Consumer Dispute Redressal Commission, which had upheld the District Commission's decision to reject Dell's written statement due to its submission beyond the allowed time frame. The complaint against Dell had been lodged by a man named Adeel Firoz in 2022.

Why can we not use Whatsapp screenshot as evidence?

Dell attempted to use a screenshot of a WhatsApp conversation between the company and Firoz to argue that they had not received the full complaint and its annexures until January 31, 2023, when it was handed over to their counsel. The District Commission, however, found Dell's application for a seven-day delay in filing their written statement to be unconvincing and not bona fide. The High Court rejected Dell's plea, stating that the WhatsApp screenshot could not be considered in the Writ Petition under Article 226 of the Constitution of India, especially since there was no indication that these conversations had been presented before the State Commission.

What did the court say?

The court emphasized that there was no mention of the WhatsApp conversations in the State Commission's order. Moreover, such conversations cannot be admitted as evidence without the necessary certification under the Evidence Act, of 1872. The court noted that Dell had only submitted its written statement on January 31 of the previous year, claiming not to have received the complete set of documents with the summons, even though a full set had indeed been served with the summons. Consequently, the High Court saw no reason to challenge the District Commission's decision to refuse to condone the delay in filing the written submission and dismissed the Writ Petition accordingly.