Another incident on the IndiGo flight happened that has gained a lot of eyes. This time, a man claimed that her wife, onboard an IndiGo flight, was delayed for over three hours because the pilot was tired. Sharing a series of screenshots of his wifes WhatsApp chat, Sameer Mohan took the issue to Twitter. The chats talked about what was happening on the IndiGo flight. Since the tweet was shared, it is now been surfaced all over the internet, after which the airline responded to Sameer Mohan, saying that they were working to get the passengers to their destination at the earliest. The incident occurred on a flight from Dehradun to Chennai on July 2 (Sunday).Sameer Mohan takes it to Twitter In his first tweet, Sameer Mohan share his wifes chat screenshots and wrote, “Dear @IndiGo6E my wifes on a flight that has been delayed for 3+ hours now and is now been going to Delhi. If this is how youre gonna treat regulars then god bless. This is not done. Tagging the hon minister of civil aviation for resolution.”Dear @IndiGo6E my wifes on a flight that has been delayed for 3+ hours now and is now been going to Delhi. If this is how youre gonna treat regulars then god bless. This is not done. Tagging the hon minister of civil aviation for resolution @JM_Scindia pic.twitter.com/wDlFrJLVni— Sameer Mohan (@sleepyhead148) July 2, 2023He shared screenshots of the conversation, he had with his wife and claimed that the pilots are stressed and the airline could not find any replacement. He also shared that the flight first went to Lucknow and then to Delhi. After Sameers post, another passenger, Ketharinath Kamalanathan onboard the flight shared a video from inside the plane. He said that after landing in the national capital, “pilots parked the flight and walked off. The crew has no information and they are very tired too. Too poor situation handling by IndiGo.” #6E518 from Dehradun to Chennai on 2nd July already delayed by around 2:30 hours… took off from DED at 1922 hrs….landed in LKO at 2020 hrs… Now waiting for the Captain in LKO airport for the past 50 minutes. No bother about passengers. #GoIndigo @IndiGo6E @DGCAIndia pic.twitter.com/ir4Kmv4ABT— Ketharinath Kamalanathan (@kknath) July 2, 2023IndiGo responses to this issueTaking notes from the issues being faced by its passengers, IndiGo responded and wrote in a tweet, “We regret the inconvenience caused by the delay. We understand the challenges when travel plans dont go as expected. The delay was due to operational reasons. Thank you for your patience and understanding.”Mr Mohan, we deeply regret the inconvenience caused due to the unforeseen flight delay. Your understanding and cooperation are truly appreciated. Rest assured, were actively working to get the passengers to their destination at the earliest. ~Poulami— IndiGo (@IndiGo6E) July 2, 2023Also, the airline told Sameer Mohan that it is working to get the passengers to their destination at the earliest.What do the netizens sayThats not it, other users expressed concern and slammed the airline.One of the users wrote, “Flight experience, boarding experience is the worst for Indigo. They treat their passengers like cattle making lines when the flight is not ready, waiting at the gate, etc.. I always prefer to pay extra if needed be for vistara if there is a flight… Much better streamlined.”Flight experience, boarding experience is the worst for Indigo. They treat their passengers like cattle making lines when flight is not ready, waiting at gate etc.. I always prefer to pay extra if needed be for vistara if there is a flight… Much better streamlined— Zubin Sharma MD (@doc_zubin) July 3, 2023“Unfortunately this is practically a monopoly – so there is no real pressure or motivation for Indigo currently,” tweeted another. Concluding the issue, Sameer Mohan informed that his wife was back home and claimed the ordeal lasted almost 10 hours.
