Taking it to the official social media handle, Indian Railways tweeted that the ticketing services are currently unavailable on the website of IRCTC. “Due to technical reasons, the ticketing service is not available on the IRCTC site and App. Technical team of CRIS is resolving the issue. Alternatively, tickets can be booked through other B2C players like Amazon, Makemytrip etc.”Due to technical reasons, the ticketing service is not available on IRCTC site and App. Technical team of CRIS is resolving the issue.Alternatively tickets can be booked through other B2C players like Amazon, Makemytrip etc.— IRCTC (@IRCTCofficial) July 25, 2023According to the sources, the website went down at around 3:30 am on Tuesday affecting the booking of tickets. The users also started complaining about the same at the helpline number. Many users also complained about the deduction of money from their bank account while booking the ticket, but did not receive the ticket. Reportedly, the department is trying to fix it.According to IRCTC, the public sector undertaking (PSU) works as an extended arm of the Indian Railways to upgrade, professionalise and manage the catering and hospitality services at stations, on trains and other locations and to promote domestic and international tourism.Currently, PSU has five zonal Offices at New Delhi, Mumbai, Kolkata, Chennai and Secunderabad and 10 regional offices at Lucknow, Chandigarh, Jaipur, Bhopal, Ahmadabad, Guwahati, Bhubaneswar, Patna, Ernakulam and Bangalore.
