Railway AC complain video: If your grievances go unheard during a train journey, railway authorities urge patience. Taking matters into your own hands may result in action from the railway police, who maintain that your travel expenses have already been processed. In a recent incident, a passenger aboard train no. 13247 from Varanasi to Mathura, traveling in an air-conditioned coach, raised a complaint with the Lucknow DRM regarding a non-functional AC unit. Despite waiting for a resolution, no immediate action was taken. Frustrated, the passenger pulled the emergency chain in protest, which reportedly did not sit well with the railway police on duty.Railway personnel confront the passengers, video surfacesIn response to this act, railway personnel allegedly confronted the passenger within the coach, where he was subsequently subjected to physical handling. The passenger was then escorted off the train, taken to the railway station, and detained at the railway police station. Fellow passengers voiced their concerns to the Traveling Ticket Examiner (TT), questioning the necessity of such an extreme response. The TT reportedly conveyed that the railway police had documented the incident according to their own account.रेल यात्री कृपया ध्यान देंयात्रा के दौरान आपकी कंप्लेंट पर अगर सुनवाई नहीं होती है तो धैर्य बनाएं, रेलवे पुलिस घसीट कर लेकर जाएगी, पैसा तो यात्रा करने का दे ही रखा हैं! वाराणसी से मथुरा तक ट्रेन नंबर 13247 के वातानुकूलित डिब्बे के यात्री की गलती AC ना चलने की शिकायत लखनऊ डीआरएम… pic.twitter.com/HFho0w3tVo— Tushar Rai (@tusharcrai) October 27, 2024
