Miracle happened: Senior citizen praises PM Modi's digital initiative after seamless pension experience

In addition to the pension benefits, the journalist noted that his mother’s Income Tax refund was credited to her account within just ten days of filing, further underscoring the efficiency of the digital processes enabled by the program.

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His heartfelt thanks to the government reflect a growing sentiment among citizens who have experienced the benefits of Digital India firsthand. (Freepik)

New Delhi: In a heartfelt message, a journalist expressed gratitude for the Modi government's #DigitalIndia initiative, particularly praising the Jeevan Praman app designed to facilitate pension services for senior citizens. After the death of his father, his 83-year-old mother received her family pension, although the process initially required some effort. However, a recent experience has transformed his perspective on the ease of accessing these services.

Seamless pension process

The journalist shared that every pensioner must submit a Life Certificate by October 30. Concerned about the possibility of having to visit a State Bank of India (SBI) branch in Patna or Delhi, he discovered the Jeevan Praman app. To his surprise, he was able to obtain his mother's Life Certificate from home within just 10 minutes. Moreover, the certificate was successfully updated at the SBI branch in Patna within 24 hours.

In addition to the pension benefits, the journalist noted that his mother’s Income Tax refund was credited to her account within just ten days of filing, further underscoring the efficiency of the digital processes enabled by the program.

An appeal to senior citizens

The journalist urges all senior citizens to utilize the Jeevan Praman app, emphasizing that it eliminates the need to visit government offices or engage with middlemen for services. His heartfelt thanks to the government reflect a growing sentiment among citizens who have experienced the benefits of Digital India firsthand.

In response, Prime Minister Modi acknowledged the journalist's praise and expressed satisfaction that the initiative is making pension processes easier for senior citizens nationwide. "This is the biggest feature of this program," he stated, reinforcing the government's commitment to enhancing digital services.