Karnataka: Ola EV customers set showroom on fire after month-long service delay, video surfaces

Karnataka News: In a shocking incident, frustrated Ola Electric Vehicle (EV) customers in Karnataka set an Ola showroom on fire after their vehicles remained unserviced for over a month. The incident highlights growing dissatisfaction among Ola's customers, who claim that despite repeated requests for service, no action was taken by the company.

The protest erupted after angry customers, unable to get their issues resolved, resorted to setting the showroom on fire in a desperate act of frustration. The situation points to an underlying issue of poor customer service and a lack of responsiveness from the EV giant.

Ola EV Customers in Karnataka setting Ola Showroom on fire for not servicing their vehicle since month meanwhile their CEO Bhavish Aggarwal is busy trolling Kunal Kamra for bringing facts in public, Peak Arrogance! pic.twitter.com/e0ThT8C0Ez

— Vishal Verma (@VishalVerma_9) October 6, 2024

Ola CEO battles out with Kunal Kamra 

While this incident unfolded, Ola CEO Bhavish Aggarwal stirred controversy online by trolling comedian Kunal Kamra on X (formerly Twitter), after Kamra raised concerns about the situation. Many viewed Aggarwal's actions as a display of arrogance, with critics accusing him of ignoring customer grievances while focusing on online banter.

An investigation into the incident has been launched, but it has intensified the debate around Ola’s customer service standards. Many EV owners have expressed their dissatisfaction with the company’s after-sales support, calling for immediate improvements to avoid further unrest. The fire has caused significant damage to the showroom, and Ola has yet to issue a formal response to the incident. Meanwhile, social media has been flooded with discussions criticizing the company's leadership and its approach to addressing customer concerns.