IndiGo Airlines encountered a significant technical glitch on Saturday, leading to long queues at airport check-in counters and difficulties with online ticket bookings. The issues reportedly began at around 12:30 PM, and shortly after, the airline confirmed a temporary system slowdown across its entire network. This slowdown has resulted in increased wait times for passengers, including longer lines at airports.In a post on X (formerly Twitter), IndiGo stated, We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport.#6ETravelAdvisory : We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport. (1/3)— IndiGo (@IndiGo6E) October 5, 2024The airline has assured passengers that teams are working on-site at airports to assist and expedite processes as much as possible. Efforts are underway to restore full normalcy to the system as quickly as possible. We regret the inconvenience caused and appreciate your understanding and patience during this time, IndiGo added in their statement.Several users on social media shared images of long queues at airports and expressed their frustration at being unable to book tickets on IndiGos website. The airline continues to monitor the situation and is working to resolve the issue.
