New Delhi: Passengers on the 3 AC Garib Rath train, specifically train numbers 12215 and 12216, recently faced a significant inconvenience when water infiltration became a problem during their journey. The incident has raised concerns about the quality and maintenance standards of Indian Railways, highlighting the need for urgent attention and improvement.The Incident: Water in the CoachesTravelers on the 3 AC Garib Rath train were met with unexpected water leakage inside their compartments. The problem caused discomfort and disrupted the travel experience for many passengers. Such incidents not only compromise the comfort of passengers but also raise serious safety concerns.Water in 3 AC Garib Rath train. Train no. 12215/12216.(📷-@3d_india) pic.twitter.com/dLrtwb2LWq— Indian Tech & Infra (@IndianTechGuide) June 29, 2024Previous Instances of Quality IssuesThis isnt the first time Indian Railways has come under scrutiny for quality issues. Over the years, there have been several reported instances where passengers faced various problems due to poor maintenance and inadequate facilities. In 2019, passengers on an express train from Delhi to Mumbai complained about broken toilets and unhygienic conditions. The lack of proper sanitation facilities made the long journey extremely uncomfortable and raised questions about the cleanliness standards maintained by Indian Railways.Faulty Air Conditioning in AC CoachesIn another instance, passengers on a Rajdhani Express reported malfunctioning air conditioning systems in several AC coaches. Despite paying a premium for AC class tickets, travelers had to endure high temperatures and poor ventilation, leading to frustration and health concerns.Poor Food Quality on Long-Distance TrainsComplaints about the quality of food served on long-distance trains have been frequent. Passengers have reported receiving stale or substandard meals, which not only reflects poorly on service standards but also poses health risks.The Need for Improved Maintenance and Quality ControlThe recurring issues of water leakage, faulty amenities, and poor food quality underscore the urgent need for Indian Railways to enhance its maintenance and quality control measures. Passengers deserve a safe, comfortable, and hygienic travel experience, and it is the responsibility of Indian Railways to ensure these standards are met consistently.To address these issues, Indian Railways must implement regular maintenance checks, upgrade outdated infrastructure, and ensure stringent quality control procedures. Training staff to handle emergencies and maintaining transparency with passengers about ongoing improvements can help restore trust and enhance the overall travel experience. The water infiltration issue in the 3 AC Garib Rath train is a reminder of the broader challenges facing Indian Railways. By prioritizing maintenance, cleanliness, and customer service, Indian Railways can significantly improve the quality of travel for millions of passengers across the country.
