New Delhi: In a startling incident aboard Air India flight AI 101 from Delhi to New York, a passenger discovered a cockroach in her omelette during the meal service on September 17, 2024. The revelation was shared by the passenger on social media platform X, where she detailed her dismay at finding the insect after she and her two-year-old child had already consumed most of the meal.Health concerns ariseThe traveler reported suffering from food poisoning as a result of the incident. She tweeted, Found a cockroach in the omelet served to me on the @airindia flight from Delhi to New York. My 2-year-old finished more than half of it with me when we found this. Suffered from food poisoning as a result. @DGCAIndia @RamMNK. Alongside her complaint, she posted a video and images of the contaminated meal, tagging Air India, the Directorate General of Civil Aviation (DGCA), and Civil Aviation Minister K Rammohan Naidu.Found a cockroach in the omelette served to me on the @airindia flight from Delhi to New York. My 2 year old finished more than half of it with me when we found this. Suffered from food poisoning as a result. @DGCAIndia @RamMNK pic.twitter.com/1Eyc3wt3Xw— Suyesha Savant (@suyeshasavant) September 28, 2024Air Indias response to the situation Air India swiftly responded to the alarming report, expressing concern and stating that they are investigating the issue with their catering service provider. A representative of the airline stated, We are aware of the social media post regarding a foreign object in the onboard meal offered to a passenger on AI 101 from Delhi to New York. Air India takes such reports seriously and has already initiated an investigation.Dear Ms. Savant, were very sorry to hear about your experience. Please share your booking details via DM so that we can investigate promptly.— Air India (@airindia) September 28, 2024The spokesperson further emphasized that the airline collaborates with reputable global catering companies that adhere to strict Standard Operating Procedures (SOPs) and conduct multiple quality checks to ensure meal safety. We will take necessary actions to prevent any recurrence of such incidents in the future, the spokesperson added. This incident has raised serious concerns about food safety standards on flights, prompting Air India to reassess its catering protocols to ensure passenger safety.
