Infosys’ NR Narayana Murthy has a strong advice for troubled start-up founders

In the midst of a thriving Indian start-up ecosystem, which is witnessing the emergence of numerous new and prosperous ventures, there are also start-ups that have faced challenges following their initial achievements. N.R. Narayana Murthy, the founder of India’s leading information technology company, Infosys, and a highly respected figure in the industry, has valuable advice […]

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Edited By: Himani Faujdar
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In the midst of a thriving Indian start-up ecosystem, which is witnessing the emergence of numerous new and prosperous ventures, there are also start-ups that have faced challenges following their initial achievements. N.R. Narayana Murthy, the founder of India’s leading information technology company, Infosys, and a highly respected figure in the industry, has valuable advice to offer to struggling start-up founders.

During his speech at the Business Today Tech Today Congress, Murthy highlighted the significance of acknowledging mistakes and undertaking necessary course corrections as a means to rejuvenate struggling start-ups. He stressed the importance of promptly identifying errors and swiftly adjusting the trajectory as a critical step for founders.

He expressed that the start-up founders, being young and impressionable individuals, are prone to making mistakes. Murthy emphasized the importance of avoiding excessive harshness towards them. He stated that as long as they demonstrate a willingness to learn from their errors, swiftly adapt their approach, and prioritize the interests of all stakeholders involved, they should be able to navigate through challenges successfully.

Furthermore, Murthy suggested that start-up founders should proactively communicate with their stakeholders about the financial setbacks experienced by some of them. He recommended a transparent approach, wherein the founders would assure stakeholders of their commitment to running the company efficiently, creating a reserve fund, and engaging in meaningful social service initiatives. Additionally, Murthy proposed that for those stakeholders who hold stocks in the company, the founders should exert ten times the effort to ensure that the value of their investments grows and compensates for any previous losses.

In addition to addressing young start-up founders, Murthy also emphasized the significance of merit and values in fostering the prosperity of both nations and companies. He expressed that for a nation to thrive, it must uphold and practice meritocracy and a set of core values. Additionally, he highlighted the importance of maintaining peaceful relations with neighboring countries, as excessive expenditure on defense against hostile neighbors can be detrimental to a nation’s progress. Murthy further explained that if we examine nations that have experienced significant growth over the past 50-60 years, we find that they have valued meritocracy, instilled a strong sense of values among their leaders in various domains, and established mechanisms to coexist peacefully with neighboring nations.

This approach is not only applicable to nations aspiring to prosper but also to corporations. Murthy stated that in order to attract long-term investors, corporations must earn their trust by demonstrating diligent work ethic and leading a modest lifestyle. By doing so, they can provide a steady and satisfactory growth rate in both revenue and profitability. Furthermore, Murthy emphasized that no corporation can thrive by engaging in constant battles or rivalries with their competitors, much like nations. In a competitive scenario, the eventual victor often ends up losing in some way, while the defeated party faces severe consequences.