Beware! You might be fined at toll plaza despite having FASTag; NHAI reveals hidden reason

FASTag Fine: Presently, the FASTag system operates at 2000 toll plazas nationwide, spanning both highways and state routes.

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Edited By: Prateek Gautam
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FASTag Fine: In an unexpected turn, even with the mandatory implementation of FASTag, drivers may find themselves facing fines at toll plazas. This peculiar situation has left many perplexed, prompting an investigation by the National Highway Authority of India (NHAI). The findings shed light on a specific group of drivers encountering fines after embracing Fastag, leading NHAI to issue a plea urging drivers to rectify these inadvertent mistakes.

Trouble for Infrequent Highway Drivers

The issue primarily affects drivers who seldom use highways and previously paid tolls in cash. Since the compulsory enforcement of FASTag from February 2021, even those with FASTag installed face fines. Confusion ensues, with toll officials unable to provide clear explanations for these penalties.

Originating from FASTag's Inception

FASTag, initiated by the Road Transport Ministry in November 2016, became obligatory for new vehicles starting that month. However, the first FASTag transactions commenced in December. Consequently, vehicles purchased in November 2016 with FASTag installations find their tags ineffective at toll plazas. The solution? Replace the outdated FASTag.

Swift Action for Balance Transfer

Drivers encountering this issue are advised to replace their old FASTags with new ones. For those with linked bank accounts or remaining balances, a visit to the respective bank ensures the smooth transition to a new FASTag. Transferring funds from the old to the new FASTag resolves the predicament and ensures seamless toll transactions.

Expanding FASTag Reach

Presently, the FASTag system operates at 2000 toll plazas nationwide, spanning both highways and state routes. This digital toll collection method has also extended its utility to parking payments at various locations. With over 6.5 crore FASTags distributed across the country, the NHAI aims to streamline the transition for all drivers.